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21.02.2012 ... 16.10... Problem z softem

Napisane: 21.02.12, 16:51
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Ktoś wie co się stało dziś około godziny 16.10 z softem? Miał ktoś też jakieś problemy?
Napisane: 21.02.12, 16:56
Postów: 137
Coś im padło, napisali maila:

Hello,

Thank you for contacting PokerStars.

PokerStars is currently experiencing some problems with players
logging in,
create accounts, review their cashier, amongst others. We are
reviewing the
situation and we hope to have this fixed shortly.

We will be considering refunds for materially affected players.
"Materially
affected" means you missed a considerable number of hands and
lost a
significant portion of your chip stack due to blinds and antes.
If you
believe you were materially affected by this issue, please email
us with the
following subject line:

"REFUND: T#_________, $X+Y, User ID"

Where "________" is the Tournament ID, "X+Y" is the buy-in of the
tournament, and "USERID" is your PokerStars User ID.

For example, "REFUND: T#123456780, $20 + 2, KidJoker"

For multiple tournament refund requests, please note additional
tournaments
in the text of your email. For example:

T#123456780, $20 + 2
T#123456781, $10 + 1,
T#123456782, $50 + 5
etc.

If you do not know the Tournament ID, you can find it in the
PokerStars
software using the playing audit feature (if it does not work at
this
moment, you can review it later on when the issue has been
resolved). From
the PokerStars Lobby screen, select:

'Requests -> Playing History Audit...'

Please also be aware that your refund request may take a few days
to be
processed.

Napisane: 21.02.12, 17:13
Już odpala po dłuższym czasie oczekiwaniaicon_smile.gif
Napisane: 21.02.12, 17:14
Ale nie mogę się zalogowaćicon_smile.gif
Napisane: 21.02.12, 17:17
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ja moglem odpalić cały czas, ale nie moglem się zalogować. Moglem tylko oglądać jak inny kroją moje żetony icon_wink.gif . Ciekawe czy oddadzą wpisowe, czy może rozdzielą to poprzez ilość żetonów.
Napisane: 21.02.12, 17:27
We apologize for the inconvenience.
Administrator: Due to a site problem, all tournaments which were running will be cancelled shortly, using the Roll Forward formula in our Tournament Cancellation policy.

We apologize for the inconvenience.
Napisane: 21.02.12, 17:27
ciekawe kiedy da się zagraćbanghead.gif
Napisane: 21.02.12, 17:28
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już działa...
Napisane: 21.02.12, 17:33
następne turnieje o 19.15
Napisane: 21.02.12, 17:34
to przez erupcje słoneczne...
icon_eek.gif